Wire fraud: what to do

At some point in your purchase, you'll wire money. Here's how your deal board helps you check before you send it.

Whenever your deal has a money step, like the earnest money deposit, your board shows this warning: never wire funds based on an email or a text.

Call the verified number shown instead. That's your escrow company, as your agent entered it for your deal.

If no escrow number is on file yet, it shows your agent's own verified mobile number.

If wiring instructions arrive by email, don't act on them. First, tap I received wiring instructions.

Your board tells you to wait: don't send any money until you've confirmed the instructions by phone, at the number above.

It also says who has been told. Here, that's your agent, Avery Brooks.

At that moment, Avery is alerted in the bell and by email, with a note to call you and confirm the instructions by phone.

ClosedEasy never handles your money and never stores wiring details. It's there to remind you to check, and to tell your agent.

So: never wire from emailed instructions. Call the verified number, and tap the button so your agent knows right away.