Help / Video tutorials / For buyers and sellers
Notifications
Choose how much email you get, turn on texts or browser alerts, mute a deal, and how quiet hours work.
2:18 · Captions included · 6 chapters
Updated since this video was made
- Changed (Nov 1, 2026): Muting a deal now asks you to confirm and explains it: emails, texts and browser alerts for this deal stop, while the board and the bell still update. The controls sit under “Notifications for this deal”.
- Changed (Nov 1, 2026): Muting a deal (or the Unsubscribe your mail app shows on a reminder email) still lets a change to the closing date or an appointment reach you by email, pop-up, text if it's on, and the bell; everything else for the deal stops, and the board still updates.
Read the transcript
Here's where your ClosedEasy notifications show up, and how to choose what reaches you.
The bell at the top of your board shows a red count when there's something new.
Tap it to see what happened on your deal: steps done, documents, comments and date changes, newest first.
See all notifications opens your full list.
Tap any entry, and it takes you straight to that spot on your board.
At the bottom of your board, choose your email: every update, or just the important stuff.
Important means key dates, appointments and document reviews. Updates and comments still land on your board.
Want texts too? Tap Text me the big moments, and enter your mobile number.
The box says what you'll get: a text as each step is done, plus key moments like date changes, appointments and document requests.
Tick the box and tap Turn on. The link now says Text updates on.
A text confirms they're on. Reply STOP to any text to stop them.
Or tap Text updates on, change, then Stop text updates.
On your board, a note pops up the moment something happens. Here, Avery asked for a document.
It's in the bell and your email right away. But it's late evening, so the text waits until 8 AM. Deal texts never arrive between 9 PM and 8 AM your time.
For pop-ups, tap Get browser notifications and allow them. They arrive even when ClosedEasy isn't open.
On an iPhone, first tap Share in Safari and choose Add to Home Screen. Then open ClosedEasy from there and turn notifications on.
Need a break? Tap Mute this deal's notifications. Emails, texts and pop-ups for this deal stop.
The bell still lists what happens, marked muted, without the red count.
Tap Notifications muted, unmute, to turn them back on.
That's it: the bell for everything, email your way, texts for the big moments, pop-ups if you like, and mute for quiet.
Still stuck?
The Help chat in the app answers questions about your own account, any time.
Back to HelpMore in For buyers and sellers
1:25Joining your dealHow clients join from their invite with a 6-digit code. No app to download and no password needed.
3:07Your deal board explainedA tour of the client's board: the progress ring, what's happening now, their to-dos and the full timeline.
1:11Uploading documents from your phoneSend the document your agent asked for from your phone, see it go into review, and re-send it if it comes back with a note.