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Billing
Switch Agent Pro between monthly and yearly, cancel or keep your plan, and find your payments and invoices.
1:17 · Captions included · 4 chapters
Chapters
Updated since this video was made
- Changed (Nov 1, 2026): Switch to annual (or monthly) now shows the amount first — today's charge after the credit for unused time, and the next bill date — and only “Confirm and pay” makes the change. A plan set to end can't be switched until you press Keep my plan, and a failing payment must be fixed first. If a payment is failing, the cancel box offers “End my plan now”: the plan ends at once and the failed payment isn't collected.
- Changed (Nov 1, 2026): Billing now shows your card on file and your next charge with its breakdown; each payment is named for what it paid for, with an Invoice PDF link, and “See all invoices” opens every one. If a payment fails, your plan keeps working for 14 days from the first failure, then pauses (read-only, nothing deleted) until the invoice is paid with “Update card & invoices”. After cancelling, a confirmation shows at the top of Billing. Plan buttons read “Start <plan>” once your free trial is used.
Read the transcript
Billing is where you switch between monthly and yearly, cancel or resume, and find your payments.
Your plan, its price and the renewal date sit at the top. Agent Pro is $35 a month.
To pay yearly, click Switch to annual. It's $279 a year, which saves $141.
Unused time is credited automatically, and you get an email confirming the change.
Switch to monthly brings you back the same way.
Payment history lists each payment with a receipt link. This new account has none yet.
Once you've paid, an Update card and invoices button opens Stripe, for your card and every invoice.
Questions about a charge? Chat with support right here, or email support@closedeasy.com.
To cancel, click Cancel plan at the bottom. The box says exactly what happens.
You keep everything until the period ends, nothing is deleted, and after that your deals turn read-only. Add a reason if you like, then click Cancel my plan.
Up top, your plan now shows the day it ends.
Changed your mind? Click Keep my plan any time before then. Nothing is charged today.
Switch monthly or yearly any time, cancel without losing anything, and keep your plan with one click.
Still stuck?
The Help chat in the app answers questions about your own account, any time.
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