A transaction coordinator (TC) manages the administrative side of a real-estate deal between an accepted offer and closing, so the agent can focus on clients and new business. Some TCs are employees of a brokerage or team; many are independent and paid per file.
What a TC typically handles
- Opening escrow and sending the contract to the escrow/title company and lender.
- Building the deadline calendar from the contract — inspection, appraisal, loan and other contingency dates.
- Tracking documents and signatures and keeping the file compliant with the broker's requirements.
- Coordinating inspections, appraisals, walkthroughs and signing appointments.
- Following up with the lender, escrow, title and the other agent.
- Keeping the client — and the agent — informed of where the deal stands.
What a TC doesn't do
TCs generally don't negotiate, give advice, or perform licensed activities unless they hold the required license — rules vary by state and brokerage. The agent remains responsible for the client relationship and advice.
Where communication breaks down
With more people touching a file, the client can end up hearing from no one — or from three people with slightly different dates. The fix is one source of truth the client can see for themselves, updated by whoever completes the step.
ClosedEasy gives the agent or TC one dashboard for every deal and gives each client a live board of their own escrow, so status updates happen as a side effect of ticking off the work.