If you coordinate deals for several agents, your day probably already runs through a team chat. Since October 20, 2026, your ClosedEasy alerts can run there too. Paste one channel’s webhook link and the moments that need you post to Slack, Microsoft Teams, Google Chat or Discord as a short message, with a link straight back to the deal.
It doesn’t replace the bell. The same alerts still land in ClosedEasy; the channel just means you see them where you already are, between the other conversations of your day.
What gets posted
You pick what to post when you connect, and you can change it any time after:
- “Only what needs me” (the default): anything a client did, anything the lender, escrow officer or other agent posted from their update page, signing news from a signature platform and deadline alerts, plus wire-fraud alerts, emails held for your review, and declined or voided envelopes.
- “Everything in my notifications”: all of that, plus your teammates’ changes, such as a teammate checking off a step.
Each post is a short title, one line about what happened and “Open in ClosedEasy”, which takes you to the deal. A deal you’ve muted never posts. Posts are shaped for each service, so in Discord, for example, nothing a client typed can ping the whole channel.
Alerts follow your own bell. Only something that reaches your bell can post, never from a deal you’ve muted, and each event posts once.
For most coordinators, “Only what needs me” is the right start: it’s the list of things someone outside your team did, which is usually where the next task comes from. “Everything in my notifications” suits a lead who wants to watch the whole desk move, including routine check-offs.
How to set it up
- Get a webhook link for the channel you want. Where to find it on each service is below.
- In ClosedEasy, go to Settings → Integrations → Team chat alerts.
- Paste the link into “The channel’s webhook link”.
- Under “What to post”, pick “Only what needs me” or “Everything in my notifications”.
- Tap “Connect and send a test message”. The link is kept only if the test message goes through.
- Look for the test message in the channel. Teams accepts a message before it delivers it, so check the channel to be sure it arrived.
Once you’re connected, the card shows which service you’re posting to and the link’s last 4 characters. You can switch between “Only what needs me” and “Everything in my notifications” there at any time, without pasting the link again.
Where to find the webhook link
- Slack: api.slack.com/apps → Create New App → From scratch → Incoming Webhooks → turn it on → Add New Webhook → pick the channel → copy the link.
- Microsoft Teams: in the channel, ••• → Workflows → “Send webhook alerts to a channel” → pick the team and channel → Save → copy the link.
- Google Chat, for Google Workspace accounts: in a browser, open the space → the arrow next to its name → Apps & integrations → Add webhooks → name it → Save → copy the link.
- Discord: Edit Channel → Integrations → Webhooks → New Webhook → Copy Webhook URL.
Teams’ old “Incoming Webhook” connector and older workflow links no longer work. If you paste one, ClosedEasy says so and explains how to make a new one with Workflows. The same Settings card has these steps behind “Where to find the link”, one service at a time.
Good to know
- Alerts are set per person. Each agent or TC connects their own channel, and there isn’t a single team-wide or brokerage-wide channel setting.
- Posts name the deal’s address and clients, so use a channel only your team can see. Clients never have this setting.
- The link is stored encrypted and never shown again; the card shows only its last 4 characters. Disconnect deletes it.
- If the service says the link no longer works, because it was deleted or the channel was archived, posting stops, the card says “Stopped” and you get one email. Paste a new link and tap Reconnect to start again.
- At most 20 posts a minute and 400 a day per person, so a busy afternoon can’t bury the channel.
- It posts; it doesn’t listen. Replies in the channel don’t reach ClosedEasy, so answer clients from the deal itself.
Team chat alerts are in Settings → Integrations today. Slack, Microsoft Teams, Google Chat and Discord are trademarks of their owners; ClosedEasy connects to them but isn’t affiliated with any of them.