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Confirm your email and phone
Confirm your email and verify your mobile with a 6-digit code, and why the phone check protects your clients.
1:45 · Captions included · 4 chapters
Updated since this video was made
- Changed (Nov 1, 2026): “Verify my phone” now saves a newly typed number itself — no separate Save step — and “Send a new code” unlocks after 60 seconds. New deal can also verify your phone right on the page: type your mobile, tap “Text me a code”, enter the code. There's no “Didn't get your confirmation email?” link on sign-in any more; use “Resend the link” on the banner in the app.
Read the transcript
Here's how to confirm your email and verify your mobile number, and why both matter.
Right after you sign up, a yellow banner asks you to confirm your email. We've sent a link to the address you used.
Open that email and click the link. It stays valid for twenty-four hours.
Until you confirm, a few things wait: deal invites addressed to you, team and brokerage invites you send, and deal-update emails.
Can't find it? Click Resend the link, and a fresh one is on its way.
Once you click the link, the banner disappears, and invites and update emails work as normal.
Agents, verify your mobile next. Go to Settings, and find Agent credentials.
Type your mobile number in the Phone box, and click Save credentials.
Then click Verify my phone. We text a six-digit code to that number.
The code arrives as a text message from ClosedEasy, and it works for ten minutes.
Type the code into the box, and click Confirm.
A green tick shows your number is verified. Clients see it as your confirmed number.
A verified mobile also lets you turn on Text alerts: a text the moment a client needs you.
On your client's board, the wire-fraud warning can point them to your verified number, so they call you before sending money.
On the live site, you verify your phone before creating deals or inviting clients. Coordinators verify before sending an agent an approval request.
That's it. Click the emailed link, then verify your mobile with a six-digit code.
Still stuck?
The Help chat in the app answers questions about your own account, any time.
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